Console Mid August release

Our mid August release adds Survey campaigns, expands basket-mission and transaction-outlier reporting, and includes improvements released since our early August update.

Surveys

• New Survey campaigns can collect first-party feedback, preferences, profile data, or consent signals, then issue a configured reward when the customer completes the survey.
• Surveys support single choice, multiple choice, rating, NPS, short text, long text, and consent questions, including required questions and multi-page question sets.
• Larger surveys have a searchable Questions workspace with one question editor and a live preview. Questions can also be imported from CSV and reviewed before they are added to the campaign.
• The campaign Preview, Report, and Responses pages make it possible to review the customer experience, analyse answer shares, ratings, NPS and demographic insights, and export individual responses.
• A new Surveys guide explains when to use surveys and how to create them.

Basket missions and transaction outliers

• Realtime reports now include Basket missions, with views of mission mix, average basket value, shopping times, category mix, private-label share, and comparisons across stores and store formats.
• A new Outliers report helps teams find stores with unusual transaction activity and investigate the timing, discount at stake, campaigns, products, customers, and tills involved.
• Basket-mission and outlier information is also available in relevant customer, transaction, store, and campaign views.
• Analytics cards now provide more plain-language explanations of what each visual shows and how to use it.
• These Insights are switched on for your business by Spaaza. Contact Spaaza to enable Customer enrichment or Transaction outlier score.

Wallets and campaigns

• Spend Target campaigns now appear as Spend Target Wallets in wallet creation, All wallets, and customer Wallet Entries. Their monetary progress can be reviewed and adjusted from the customer profile.
• Composable campaigns with multiple reward methods now use a searchable Reward methods workspace, with clearer overview summaries and value-calculation choices.
• Survey campaigns are clearly identified as Survey in campaign lists.
• Cancelling campaign edits now asks for confirmation before unsaved changes are discarded.

Competition draws

• Competition wallets now include a Winners page for reviewing draw results.
• Completed draw cards show each named set and provide a direct View winners action for that set.
• Winner results can be filtered and exported as CSV.

Other improvements

• Report filters now reload the latest data more reliably, including when a date or another filter changes while an earlier request is still loading.
• Resource filter libraries can now be searched by name or description and show a clear result count.
• Entity tabs remain on one scrollable row, making pages with many sections easier to navigate on narrower screens.
• Content and survey previews now provide desktop, laptop, and mobile sizes, with manual resizing when a custom width is needed.
• Virtual POS inputs and scrolling have been polished for clearer use on shorter screens.
• Numerous smaller layout and styling fixes have been made across Console.

Enjoy!