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Error and Warning Codes

The following is a list of possible error/warning codes:

Code Name and Description HTTP Status Code
1 username_invalid
The username is incorrectly formatted. Your username should be a valid email address.
400
2 password_invalid
The password is invalid. Your password should be 6 characters or more.
400
3 http_vars_missing
This script is missing some required variables which must be submitted.
400
4 http_request_method_not_allowed
This HTTP method is not allowed for this API call
405
5 password_error_or_non_existent
Username and password do not match any on record
400
6 no_valid_session
The user needs to be logged in and a valid session key needs to be sent
401
7 user_username_invalid
The user_username passed must be a valid email address
400
8 user_username_not_present
The user_username variable must be passed
400
14 user_username_not_permitted
The user_username passed must be the same as for the valid session
500
15 business_id_invalid
The business_id passed must be an integer
500
16 business_id_not_present
The business_id must be passed
500
20 product_id_invalid
The product_id passed must be an integer or comma-separated list of integers with no spaces
500
21 product_id_not_present
The product_id must be passed as a parameter
500
22 no_http_method
A valid HTTP method, GET, POST, PUT or DELETE must be used
500
23 http_method_error
Something is wrong with the HTTP method processing
500
30 product_name_too_long
The product_name name must be 255 characters or less
500
31 product_description_too_long
The product_description must be 1024 characters or less
500
32 no_parameters_passed
Valid parameters must be passed
500
33 user_not_permitted_this_business
This user is not permitted to make changes to this business
500
34 product_manufacturer_too_long
The product_manufacturer must be 64 characters or less
500
35 product_brand_too_long
The product_brand must be 64 characters or less
500
36 product_ean_code_too_long
The product_ean_code must be a number 10 digits or less
500
37 product_ean_code_incorrect_format
The product_ean_code must be a number between 1 and 10 digits
500
38 product_weight_g_incorrect
The product_weight_g must be a number between 1 and 16 digits
500
39 product_length_cm_incorrect
The product_length_cm must be a number between 1 and 16 digits
500
40 product_width_cm_incorrect
The product_width_cm must be a number between 1 and 16 digits
500
41 product_height_cm_incorrect
The product_height_cm must be a number between 1 and 16 digits
500
42 product_volume_cm3_incorrect
The product_volume_cm3 must be a number between 1 and 16 digits
500
43 product_colour_incorrect
The product_colour must be 64 characters or less
500
44 product_year_of_manufacture_incorrect
The product_year_of_manufacture must be a number between 1 and 4 digits
500
45 category_id_invalid
The category_id must be an integer or comma-separated list of integers with no spaces
500
46 inventory_published_status_incorrect
The inventory_published_status must be either 1 for published or 0 for unpublished
500
47 inventory_stock_status_incorrect
The inventory_stock_status must be either 2 for in stock 1 for low stock or 0 for out of stock
500
48 inventory_quantity_incorrect
The inventory_quantity must be a number between 1 and 10 digits
500
49 inventory_condition_incorrect
The inventory_condition must be either new or used
500
50 inventory_price_blank
The inventory_price must not be blank
500
51 inventory_price_not_decimal
The inventory_price must be a decimal up to 8 digits before and 2 after the decimal place
500
52 missing_necessary_parameters
One of more of the required parameters is missing
500
53 inventory_published_expiry_date_incorrect
The inventory_published_expiry_date must be a valid date in YYYY-MM-DD format
500
54 session_key_invalid
The session_key value is incorrectly formatted. The session key should be 64 alphanumeric characters.
500
55 duplicate_primary_image
Only one POSTed image is allowed to be primary.
500
56 imagefile_name_format
The name of the POSTed value for the image must be imagefile_X, where X is a digit between 0 and 9.
500
57 imagefile_primary_invalid
The primary image is invalid.
500
58 imagefile_not_present
No image file is present.
500
59 imagefile_incorrect_name
Image parameter must be named imagefile.
400
60 imagefile_invalid
The image file is invalid. File problem or size, width or height outside allowed parameters.
500
61 imagefile_unable_to_write
Unable to validate and rewrite image file.
500
63 search_string_length_error
The search string must be 256 characters or less.
500
64 search_string_not_present
A search_string parameter must be present.
500
65 image_seq_num_invalid
The image_seq_num passed must be an integer between 0 and 9
400
66 image_seq_num_not_present
The image_seq_num must be passed as a parameter
400
67 image_seq_num_already_present
An image with this sequence number already exists. POST using another image_seq_num or use PUT method to change existing image.
400
68 permission_denied_or_non_existent
This user has insufficient permissions for this object or the object does not exist.
500
69 entity_no_current_images
There are no current images listed for this entity.
500
70 image_primary_invalid
The image_primary parameter must be set to 1.
500
71 image_primary_not_present
The image_primary parameter must be set.
500
72 image_already_primary
The image is already set to primary.
500
73 image_not_present
The image sequence number referred to is not listed for this entity.
500
74 image_primary_delete_last
The image with this sequence number is set to primary. Delete other images first.
500
75 chain_or_business_id_required
This API requires either a valid chain_id or business_id to be supplied. Cannot be both.
500
76 chain_id_invalid
The chain_id passed must be an integer
500
77 product_add_to_business_chain_member
The business is part of a chain. Products can only be added at chain level.
500
78 inventory_condition_compulsory
An inventory_condition parameter must be supplied and can be new or used.
500
79 inventory_published_status_compulsory
An inventory_published_status parameter must be supplied and can be 0 or 1.
500
80 inventory_stock_status_compulsory
An inventory_stock_status parameter must be supplied and can be 0, 1 or 2.
500
81 product_not_associated_with_business
No record can be found of this product being available for this business or the chain it may be a member of.
500
82 chain_id_required
This API requires a valid chain_id to be supplied.
500
83 product_id_or_category_id_required
This API requires either a valid product_id or category_id to be supplied. Cannot be both.
500
84 miscellaneous_data_error
A data error of a highly miscellaneous nature has occurred.
500
85 inventory_id_invalid
The inventory_id passed must be an integer
500
86 inventory_id_not_present
The inventory_id must be passed
500
87 incorrect_inventory_id_business_id_combo
No record has been found for that inventory_id at that business_id
500
88 missing_or_invalid_inventory_delete_bulk
The inventory_delete_bulk flag must be passed as a parameter and must be set to 1
500
89 product_inventory_not_deleted
There are still live inventory items matching this product_id. Please delete them first.
500
90 product_id_not_found
No record has been found for that product_id
404
91 inventory_currency_id_invalid
The inventory_currency_id passed must be an integer 4 digits or less
500
92 inventory_currency_id_not_present
The inventory_currency_id must be passed as a parameter
500
93 inventory_size_too_long
The inventory_size must be 10 characters or less
500
94 inventory_colour_too_long
The inventory_colour must be 32 characters or less
500
95 search_colour_length_error
The search_colour string must be 256 characters or less.
500
96 gender_value_error
The gender value submitted must be one of m/M or f/F.
500
97 adult_child_value_error
The adult_child value sbumitted must be one of a/A or c/C.
500
98 lat_long_both_required
Both decimal latitude and longitude must be supplied
500
99 lat_long_invalid
Both latitude and longitude must be decimal degrees. Lat max +/- 90, long max +/- 180.
500
100 search_brand_length_error
The search_brand string must be 256 characters or less.
500
101 search_radius_km_invalid
Search radius must be one of an agreed set of values in kilometres.
500
102 nuclear_option_invalid
The nuclear_option parameter can only be set to 1.
500
103 inventory_auto_added_invalid
The inventory_auto_added value can only be set to 0 or 1.
500
104 fb_page_id_invalid
The fb_page_id value must be an integer and can be up to 10 digits long.
500
105 fb_page_id_not_present
The fb_page_id parameter must be passed.
500
106 fb_page_id_already_in_use
The Facebook page_id supplied is already associated with another business or chain.
500
107 product_published_status_invalid
The product_published_status value can only be set to 0 or 1.
500
108 fb_page_name_invalid
The Facebook page_name supplied can be up to 256 characters.
500
109 fb_page_link_invalid
The Facebook page_link supplied can be up to 256 characters.
500
110 fb_page_link_not_present
The fb_page_link parameter must be passed.
500
111 fb_page_info_json_invalid
The Facebook page_info_json supplied can be up to 1024 characters.
500
112 fb_page_info_json_not_present
The fb_page_info_json parameter must be passed.
500
113 fb_app_business_chain_missing_parameters
One of the following parameters must be passed - fb_page_id, business_id or chain_id.
500
114 fb_app_business_chain_too_many_parameters
Only one of the following parameters can be passed - fb_page_id, business_id or chain_id.
500
117 search_owner_code_length_error
The search_owner_code string must be 64 characters or less.
500
118 business_id_distance_search_incompatible
It is not possible to search both by business_id and by lat, long, distance.
500
119 product_size_invalid
The product_size value must be a string 10 characters or less.
500
120 product_name_not_present
The product_name value must be passed.
500
121 product_manufacturer_not_present
The product_manufacturer value must be passed.
500
122 category_id_not_present
The category_id value must be passed.
500
123 product_currency_id_invalid
The product_currency_id passed must be an integer 4 digits or less
500
124 business_name_invalid
The business_name passed must be 128 characters or less
500
125 business_description_invalid
The business_description must be 512 characters or less
500
126 business_address_1_invalid
The business_address_1 value must be 128 characters or less
500
127 business_address_2_invalid
The business_address_2 value must be 128 characters or less
500
128 business_address_3_invalid
The business_address_3 value must be 128 characters or less
500
129 business_towncity_invalid
The business_towncity value must be 56 characters or less
500
130 business_region_invalid
The business_region value must be 56 characters or less
500
131 business_postalcode_invalid
The business_postalcode value must be 20 characters or less
500
132 business_country_code_invalid
The business_country_code value must be 2 characters
500
133 business_latitude_invalid
The business_latitude must be a decimal degree value, max +/- 90.
500
134 business_longitude_invalid
The business_longitude must be a decimal degree value, max +/- 180.
500
135 business_email_address_invalid
The business_email_address value passed must be a valid email address
500
136 business_phone_number_invalid
The business_phone_number value passed must be a valid phone number - can contain digits and spaces plus these characters - ().+-
500
137 business_fax_number_invalid
The business_fax_number value passed must be a valid fax number - can contain digits and spaces plus these characters - ().+-
500
138 business_website_url_invalid
The business_website_url value passed must be a valid URL.
500
139 business_facebook_url_invalid
The business_facebook_url value passed must be a valid URL.
500
140 business_twitter_username_invalid
The business_twitter_username value passed must be a valid Twitter username - letters, numbers and underscores only, max 15 chars.
500
141 business_linkedin_url_invalid
The business_linkedin_url value passed must be a valid Linkedin URL.
500
142 business_currency_id_invalid
The business_currency_id passed must be an integer 4 digits or less
500
143 business_owner_code_invalid
The business_owner_code must be 32 characters or less
500
144 business_id_not_found
No record has been found for that business_id
500
145 search_size_too_long
The search_size must be 10 characters or less
500
146 product_web_url_invalid
The product_web_url value passed must be a valid URL.
500
147 product_currency_id_does_not_exist
The product_currency_id passed must exist in the list of currencies available
500
148 category_id_does_not_exist
The category_id passed must exist in the list of categories available. See the category-tree public API.
500
149 fb_access_token_invalid
The fb_access_token passed must be alphanumeric and between 1 and 2048 characters long.
500
150 fb_access_token_expiry_invalid
The fb_access_token_expiry passed must be numeric and between 1 and 8 digits long.
500
151 fb_graph_api_access_failed
Failed to contact the Facebook Graph API.
500
152 fb_oauth_exception
OAuth problem accessing Facebook with your access token.
400
153 fb_graph_misc_exception
Facebook reports a miscellaneous error accessing the Graph API.
500
154 user_id_invalid
The user_id passed must be an integer up to 10 digits long
400
155 user_id_not_present
The user_id parameter must be passed
400
156 product_price_missing or blank
The product_price must not be missing or blank
500
157 product_price_not_decimal
The product_price must be a decimal up to 7 digits before and 2 after the decimal place
500
158 var_price_gender_invalid
The gender value submitted must be one of m/M or f/F
500
159 base_price_threshold_invalid
The base_price_threshold value must be a decimal between 0.01 and 0.99
500
160 base_price_threshold_not_present
The base_price_threshold value must be passed
500
161 weighting_gender_invalid
The weighting_gender passed must be an integer (whole number) between 0 and 10
500
162 gender_parameter_not_present
When gender is passed, both gender and weighting_gender values must both be passed.
500
163 age_range_low_invalid
The age_range_low passed must be an integer (whole number) between 0 and 99
500
164 age_range_high_invalid
The age_range_low passed must be an integer (whole number) between 0 and 99
500
165 weighting_age_range_invalid
The weighting_age_range passed must be an integer (whole number) between 0 and 10
500
167 weighting_mailing_list_parent_entity_invalid
The weighting_mailing_list_parent_entity passed must be an integer (whole number) between 0 and 10
500
168 weighting_missing_parameters
One of the following parameters must be passed - weighting_gender, weighting_age_range or weighing_mailing_list_parent_entity.
500
169 age_range_parameter_not_present
When age_range is passed, all of age_range_low, age_range_high and weighting_age_range values must both be passed.
500
170 var_price_record_already_present
There is already a variable price record for this product. Please delete it before adding another one.
500
171 age_range_high_low_mismatch
The age_range_high value must be higher than the age_range_low value.
500
172 weighting_fb_share_link_invalid
The weighting_fb_share_link passed must be an integer (whole number) between 0 and 10
500
173 var_price_id_invalid
The var_price_id passed must be an integer or comma-separated list of integers with no spaces
500
174 var_price_id_not_present
The var_price_id must be passed as a parameter
500
175 var_price_id_not_found
No record has been found for that var_price_id
500
176 no_valid_session_auth_method_facebook
The user needs to be logged in via Facebook, a valid session key needs to be sent. Also the Facebook access token may have expired, try renewing.
500
177 age_range_low_too_high
The age_range_low passed must be lower than the existing age_range_high value in the Spaaza system
500
178 age_range_high_too_low
The age_range_high passed must be higher than the existing age_range_low value in the Spaaza system
500
179 voucher_id_invalid
The voucher_id passed must be an integer
500
180 claim_id_not_present
The claim_id must be passed as a parameter
500
181 voucher_key_invalid
The voucher_key value is incorrectly formatted. The claim key should be 64 alphanumeric characters.
500
182 voucher_key_not_present
The voucher_key must be passed as a parameter
500
183 voucher_not_found
No voucher has been found matching this voucher_key or voucher_id.
404
184 var_price_claim_date_expired
The latest date to claim this variable price has already expired.
500
185 var_price_claim_status_claimed
This variable price has already been claimed.
500
186 var_price_claim_status_redeemed
This variable price has already been claimed and verified by the shop
500
187 var_price_claim_authentication_failure
This user is not entitled to claim this variable price
500
188 claim_code_not_present
The claim_code must be passed as a parameter
500
189 claim_code_invalid
The claim_code must be an integer under 10 digits in length
500
190 claim_view_type_not_present
The claim_view_type must be passed as a parameter
500
191 claim_view_type_invalid
The claim_view_type must be set to either retailer or user
500
192 claim_not_found
No valid claim has been found matching this claim_code.
500
193 var_price_claim_status_unclaimed
This variable price has not yet been claimed and may have expired.
500
194 product_owner_code_invalid
The product_owner_code passed can be up to 32 characters in length
500
195 customer_email_address_invalid
The customer_email_address value passed must be a valid email address
500
196 customer_email_address_not_present
The customer_email_address parameter must be passed
500
197 customer_firstname_invalid
The customer_firstname value passed must be a valid name
500
198 customer_firstname_not_present
The customer_firstname parameter must be passed
500
199 customer_lastname_invalid
The customer_lastname value passed must be a valid name
500
200 customer_lastname_not_present
The customer_lastname parameter must be passed
500
201 inventory_id_not_in_stock
The inventory_id supplied is for an item which is no longer in stock.
500
202 inventory_reservation_id_invalid
The inventory_reservation_id value passed must be an integer up to 10 digits in length
500
203 inventory_reservation_id_not_present
The inventory_reservation_id parameter must be passed
500
204 inventory_reservation_status_invalid
The inventory_reservation_status value passed must be either 1, 2, or 3
500
205 inventory_reservation_status_not_present
The inventory_reservation_status parameter must be passed
500
206 inventory_reservation_id_not_found
The inventory_reservaton_id supplied could not be found.
500
207 customer_phone_number_invalid
The customer_phone_number value passed must be a valid phone number - can contain digits and spaces plus these characters - ().+-
500
209 include_expired_invalid
The include_expired value passed must be either 0 or 1
500
210 claim_status_invalid
The claim_status value passed must be either 0, 1 or 2.
500
211 weighting_fixed_invalid
The weighting_fixed passed must be an integer (whole number) between 0 and 10
500
212 claim_id_not_found
No record has been found for that claim_id for that user with status = claimed
500
213 age_range_custom_string_invalid
The age_range_custom_string value must be a string 32 characters or less
500
214 user_entity_card_not_found
No user entity card has been found for that user at that entity
400
215 unmatched_user_id
The user_id parameter supplied does not match that of the session or other parameter supplied
400
216 voucher_status_invalid
The voucher_status value passed must be either 0, 1 or 2.
500
217 chain_id_not_found
No record has been found for that chain_id
400
218 entity_short_code_invalid
The entity_short_code parameter must be maximum 16 alphanumeric characters
500
219 entity_short_code_not_present
The entity_short_code parameter must be passed
500
220 entity_short_code_not_found
No record has been found for that entity_short_code
500
221 weighting_birthday_invalid
The weighting_birthday parameter must be an integer (whole number) between 0 and 10
500
222 birthday_range_days_invalid
The birthday_range_days parameter must be an integer (whole number) between 1 and 99
500
223 birthday_range_period_invalid
The birthday_range_period parameter must be an integer, either 0, 1 or 2
500
225 chain_or_business_id_combi_required
This API requires either a valid chain_id or business_id if user_entity_code is also supplied. Cannot be both.
500
226 user_entity_code_not_present
The user_entity_code parameter must be passed if the claim_code parameter is not being used
500
227 user_entity_code_invalid
The user_entity_code parameter must be an integer between 1 and 13 digits in length
500
228 auth_method_invalid
The given auth_method parameter has an invalid value.
500
229 json_post_expected
This API call expects a JSON POST payload (application/json).
400
230 entity_not_found
The requested entity was not found.
500
231 currency_not_found
The given currency passed must exist in the list of currencies available
500
233 product_not_part_of_entity
You can only add items to a basket which belong to the same entity.
500
234 user_already_exists
There is already an account using this email address. Please login or use a different email address.
400
237 date_value_error
The submitted date must be in the format YYYY-mm-dd.
500
238 myprice_app_not_found
The MyPrice app you requested was not found.
500
239 user_id_not_permitted
The user_id passed must be the same as for the valid session
500
240 linking_existing_identity
The identity you are trying to link to this account is already in the system.
500
241 fb_deauthorise_error
The Facebook deauthorise request did not succeed.
500
242 product_without_var_price
This product does not have a var price
500
243 inventory_id_not_found
The inventory_id supplied could not be found.
500
244 campaign_id_invalid
The campaign_id passed must be an integer
400
245 campaign_id_not_present
The campaign_id must be passed as a parameter
400
246 campaign_id_not_found
The campaign_id supplied could not be found.
500
247 campaign_rule_id_invalid
The campaign_rule_id passed must be an integer
500
248 campaign_rule_id_not_present
The campaign_rule_id must be passed as a parameter
500
249 campaign_rule_id_not_found
The campaign_rule_id supplied could not be found.
500
250 inventory_owner_code_not_found
The inventory_owner_code supplied could not be found.
500
251 user_location_invalid
The input for user location was invalid.
500
252 basket_currency_missing
The basket_currency information is missing from the basket.
500
253 inventory_barcode_missing
The inventory_barcode value is missing.
500
254 inventory_barcode_invalid
The inventory_barcode value supplied is invalid - must be an integer 25 digits or less.
500
255 inventory_barcode_id_invalid
The inventory_barcode_id value supplied is invalid - must be an integer 10 digits or less.
500
256 inventory_barcode_id_not_present
The inventory_barcode_id value must be supplied.
500
257 inventory_barcode_id_not_found
The inventory_barcode_id value was not found.
500
258 inventory_barcode_not_present
The inventory_barcode value is missing.
500
259 inventory_barcode_already_present
The inventory_barcode value is already present for the inventory_id submitted.
500
260 product_season_too_long
The product_season must be 64 characters or less
500
261 colour_tags_required
The colour_tags property must be set.
500
262 app_platform_type_not_allowed
The app_platform_type submitted is not permitted.
400
263 invalid_operator_type
The operator_type property has an invalid value.
400
264 myprice_app_without_entity
The requested MyPrice app does not have an entity associated with it.
400
265 authorization_invalid
The given authorization header is invalid.
400
266 access_token_invalid
The given access token is invalid.
401
267 no_valid_user
A valid username needs to be specified
401
268 no_privileged_auth
Privileged auth is required
401
269 no_myprice_app
Myprice app is required
400
270 user_not_found
No user was found
404
271 basket_promos_active
Basket promotions are active and take precedence
400
272 hasher_type_invalid
Invalid hasher_type, must be integer 1-3 in length
400
273 voucher_amount_invalid
Invalid voucher amount, not enough credit or negative amount supplied
400
274 magento_oauth_exception
Wij hebben een technisch probleem. Onze support team is op de hoogte gebracht
400
275 magento_unexpected_response
Unexpected response from Magento
400
276 legacy_loyalty_not_found
This app does not have a legacy loyalty programme associated with it
400
277 legacy_loyalty_already_merged
The legacy loyalty account for this user has already been merged
400
278 postalcode_invalid
The postal code submitted is in an invalid format
400
279 magento_unauthorised
Ongeldige combinatie gebruikersnaam/email en wachtwoord. Nog een keer proberen aub.
401
280 voucher_locked
This voucher cannot be deleted currently.
401
281 demandware_oauth_exception
Wij hebben een technisch probleem. Onze support team is op de hoogte gebracht
500
282 demandware_unauthorised
Ongeldige combinatie gebruikersnaam/email en wachtwoord. Nog een keer proberen aub.
401
283 demandware_unexpected_response
Unexpected response from the authentication server
400
284 product_variant_id_not_found
No record has been found for that product_variant_id
401
285 product_variant_id_not_present
The product_variant_id must be passed as a parameter
401
286 product_id_and_variant_id_not_allowed
You cannot get both product_id and product_variant_id parameters
401
287 product_id_and_product_variant_id_not_found
You must pass one of the product_id or product_variant_id parameters
401
288 voucher_status_claimed
The voucher has already been claimed or redeemed.
401
289 demandware_unexpected_customer_count
Unexpected number of matching customers in Demandware
500
290 mailing_list_not_activated
The mailing-list for this app is not activated
401
291 mailing_list_subscribed_boolean_required
The mailing_list_subscribed parameter must be boolean
401
292 mailing_list_sub_offered_boolean_required
The mailing_list_sub_offered parameter must be boolean
401
293 voucher_update_ongoing
This voucher cannot be modified currently.
500
294 invalid_voucher_status
This voucher is not in the correct state for this action.
400
295 no_url_for_proxied_image
Could not generate a URL to proxy to.
404
296 data_update_conflict
Unable to update the database due to data conflict.
500
297 s3_upload_failed
Could not upload file to S3.
500
298 facebook_email_missing
Facebook user has no email address.
400
299 legacy_loyalty_number_invalid
Invalid legacy loyalty number.
400
300 currency_amount_invalid
Invalid currency amount. Amount must be float with . decimal separator if supplied
400
301 currency_amount_not_present
A currency amount must be supplied
400
302 log_message_not_present
A text log_message parameter must be supplied
400
303 amount_above_daily_user_max
The amount supplied is above the daily maximum for the user
401
304 max_manual_daily_amount_not_present
The max_manual_daily_amount parameter must be supplied
400
305 unmatched_entities
The chain or business of the supplied objects do not match
400
306 missing_transaction
Database transaction error
500
307 too_many_failed_logins
Too many failed login attempts within a certain time period
403
308 original_basket_not_found
Could not find the original basket for the ID specified
400
309 original_basket_item_not_found
Could not find the original basket item for the owner code specified
400
310 return_quantity_exceeds_original_quantity
The quantity returned exceeds the quantity in the original basket item
400
311 basket_already_exists
A basket with this owner code has already been submitted
400
312 invalid_my_price_app
Myprice app not allowed with this chain
400
313 insufficient_balance
The amount supplied is more than the current balance
400
314 create_platform_endpoint_failed
Unable to create notification endpoint
500
315 delete_platform_endpoint_failed
Unable to delete notification endpoint
500
316 parameter_supplied_not_boolean
One of the parameters supplied must be boolean and is not
400
317 feature_toggle_not_found
The feature toggle supplied could not be found
404
318 feature_toggle_value_not_supplied
A feature toggle value is required
400
319 return_item_not_negative_value
A return item must have negative value
400
320 opt_in_programme_not_activated
The opt-in programme for this app is not activated
400
321 programme_opted_in_boolean_required
The programme_opted_in parameter must be boolean
400
322 secondary_email_invalid
The secondary email is incorrectly formatted.
400
323 voucher_status_redeemed
The voucher has already been claimed or redeemed.
400
324 illegal_user_purchase_progress_amount
This amount is not permitted
400
325 invalid_nonce
The provided nonce is invalid
400
326 expired_nonce
The provided nonce has expired
400
327 nonce_already_used
The provided nonce has already been used
400
328 wallet_not_found
No wallet was found for this chain
400
329 export_not_supported
Entity cannot be exported
400
330 server_error
Unexpected server error
500
331 receipt_not_found
No receipt could be found for this transaction
400
332 saving_basket_error
Database error - unable to process
500
333 failed_logging_basket_event
Unable to log basket to analytics pipeline
400
334 dispatching_add_basket_event_error
Unable to publish topic
400
335 unknown_receipt_member
This basket does not belong to a known member
400
336 unknown_receipt
This receipt cannot be found
400
337 basket_platform_type_unrecognised
The basket_platform_type or app_platform_type is missing or unrecognised.
400
338 userfile_not_present
No user file is present.
400
339 userfile_incorrect_name
Userfile parameter must be named userfile.
400
400 userfile_not_csv
The userfile uploaded parameter must be a valid CSV file with extension .csv
400
401 file_upload_failed
The file upload failed
400
402 file_too_big
The file uploaded is too big
400
403 campaign_type_not_supported
This type of campaign is not supported
400
404 user_id_or_member_number_required
Either a user_id or a member_number parameter is required
400
405 entity_mismatch
The entities or chains supplied do not match
400
406 wallet_not_redeemable
It is not possible to create or redeem vouchers for this wallet
400
407 calculation_error
There has been a calculation error
400
408 saving_object_error
Database error - unable to process
500
409 operand_campaign_mismatch
The operand campaign parameter does not match another parameter
400
410 parameter_not_numeric
A required numeric parameter is not numeric
400
411 parameter_not_in_whitelist
The parameter supplied is not in the list of permitted values
400
412 parameter_type_mismatch
The parameter supplied should be of a different type
400
413 campaign_not_found
The campaign was not found
400
416 multiple_parameter_mismatch
Multiple parameters supplied when fewer are required
400
417 string_parameter_too_long
One of the parameters passed is too long
400
419 parameter_invalid
One of the parameters is invalid and should be in a different format
400
420 country_code_invalid
The country code must be in ISO ALPHA-2 two-letter format
400
421 s3_operation_failed
Could not carry out S3 operation.
400
422 update_not_permitted
It is not permitted to carry out this update.
400
423 parameter_supplied_not_integer
One of the parameters supplied must be an integer and is not
400
424 access_denied
Access is denied
400
425 missing_default_authentication_point_multisite
This authentication point is multisite and not configured with a default multisite ID
400
426 member_number_range_invalid
member_number value received is higher than set max allowed value for myprice app
400
427 member_number_duplicate
member number value has already been used for the current myprice app
400
428 parameter_combination_not_allowed
The combination of parameters supplied is not allowed
400
429 magento_2_api_exception
Wij hebben een technisch probleem. Onze support team is op de hoogte gebracht
400
430 magento_2_unexpected_response
Unexpected response from Magento 2
400
431 objects_exceed_maximum_quantity
More than the maximum permitted number of objects
400
432 dispatching_sns_error
Unable to publish to SNS topic
400
433 invalid_url
The URL supplied is invalid
400
434 too_many_duplicate_objects
Too many duplicate objects have been detected
400
435 insufficient_objects
Insufficient objects have been detected
400
436 voucher_expired
This voucher has expired.
404
437 spar_zw_oauth_exception
We are having technical difficulties and our support team is looking into it.
500
438 spar_zw_unauthorised
Invalid username/email or password. Please try again.
401
439 spar_zw_find_user_exception
Invalid username/email or password. Please try again.
500
440 spar_zw_unexpected_response
Unexpected response from the authentication server.
400
441 parameter_missing
A parameter is missing.
400
442 oil_demandware_unexpected_response
Error creating user in remote system - Talend OIL.
400
443 oil_demandware_password_invalid
The password does not meet the requirements.
400
444 oil_demandware_user_already_exists
There is already an account using this email address.
400
445 sandwich_oauth_exception
We are having technical difficulties and our support team is looking into it.
500
446 sandwich_find_user_exception
Error occurred while attempting to fetch user details. Please try again.
500
447 sandwich_unauthorised
Invalid username/email or password. Please try again.
401
448 sandwich_unexpected_response
Unexpected response from the authentication server.
400
449 campaign_not_active
The requested campaign is not active.
400
450 campaign_fully_redeemed
You have fully redeemed the rewards of this campaign.
400
451 insufficient_points_for_interaction
You do not have enough points to continue.
400
453 object_parameter_invalid
The provided parameter does not have an associated object.
400
454 magento_unexpected_update_user_response
Error updating customer information in Magento.
400
455 magento_unexpected_search_user_response
Error unable to find customer in magento.
400
456 magento_unexpected_authenticate_user_response
Error unable to authenticate customer in magento.
400
457 magento_unexpected_create_user_response
Error unable to create customer in magento.
400
458 task_not_found
No task was found.
400
459 recipient_reward_discount_ratio_invalid
The recipient reward discount ratio cannot exceed 1.
400
460 sender_reward_discount_ratio_invalid
The sender reward discount ratio cannot exceed 1.
400
461 voucher_discount_ratio_invalid
The voucher discount ratio cannot exceed 1.
400
462 parameter_mismatch
Parameters supplied to do not match
400
463 first_focus_exception
Webshop integration error.
400
464 entity_code_mismatch
Campaign chain_id does not match Wallet chain_id
400
465 chain_monetary_threshold_not_found
No Monetary Thresholds found for chain_id
400
466 voucher_locked_cannot_redeem
This voucher cannot be redeemed currently.
401
467 cannot_partially_redeem_honour_voucher
This voucher type cannot be partially redeemed.
401
468 insufficient_voucher_balance_for_regenerated_reward
There is not voucher balance remaining for regenerated reward.
401
469 document_not_found
The document was not found
404
470 wallet_award_mismatch
The wallet type is inconsistent with recipient_reward_method
404
471 event_type_class_combination_is_not_supported
This event_type and class combination is not supported
404
472 dispatching_request_password_reset_event_error
There was an error while trying to dispatch a user event
404
473 dispatching_voucher_event_error
Unable to push voucher_id into Redis
400
474 shopify_api_exception
There was an error while trying to access the shopify API
400
475 image_upload_failed
Could not upload file to S3.
500
476 failed_to_create_shopify_price_rule
Failed to create shopify price_rule
400
477 failed_delete_shopify_price_rule
Failed to delete shopify price_rule
400
478 invalid_voucher_type_for_shopify_price_rule
Unable to create shopify_price_rule from voucher_type
400
479 referred_user_not_found
This user has not referred any customers for this campaign.
400
480 referral_code_not_found
The referrral_code was not found.
400
481 referral_code_already_exists
This referral_code already exists.
400
482 referral_code_length_invalid
referral_code invalid: value must be 6 characters
400
483 failed_to_create_entity
Failed to create entity
400
485 missing_property
An item or object property is missing
400
486 authentication_point_not_found
The Authentication Point you requested was not found
400
487 loyalty_level_id_not_found
No record has been found for that loyalty_level_id
404
488 colour_invalid
The provided input is not a valid colour
400
489 authentication_point_entity_mismatch
authentication_point does not match myprice_app
400
490 garden_connect_api_exception
Wij hebben een technisch probleem met een verbinding naar Garden Connect. Onze support team is op de hoogte gebracht
400
491 garden_connect_unexpected_response
Unexpected response from Garden Connect
400
492 parallel_request_congestion_exception
Unable to process due to too many parallel requests for the same object
503
493 webhook_event_name_invalid
The webhook event does not exist
400
494 webhook_type_invalid
The webhook type does not exist
400
495 webhook_not_found
The webhook does not exist
400
496 default_webhook_already_exists
A default webook exists for this webhook type
400
497 input_invalid
The provided parameter is invalid
400
498 id_not_present
The objects id must be passed
400
499 basket_already_claimed
The basket has already been claimed
400
500 return_logic_mismatch
The return item quantity exceeds original basket item quantity
400
501 shopify_unauthorised
Invalid access credentials
401
502 referral_relation_not_found
A referral_relation was not found
400
503 referral_relation_already_redeemed
The referral_relation has already been fully redeemed.
400
504 user_must_be_opted_in_to_perform_action
The user must be opted in to perform this action
400
505 user_does_not_match_segment
The user must be in the correct segment to perform this action
400
506 voucher_distribution_estimated
The item_original_price was not provided for each item in the basket so the voucher distribution was estimated
400
508 user_does_not_match_segment
The user must be in the correct segment to perform this action
400
509 user_hash_external_invalid
The user_hash_external value is incorrectly formatted. The user_hash_external should be 64 alphanumeric characters.
400
510 dispatching_event_error
Unable to push event into Redis
400
511 stripe_api_exception
There was an error while trying to access the stripe API
400
512 existing_referral_code
There is already an account using this referral_code. Please use a different referral_code.
400
513 subscription_already_completed
The customer has already subscribed to the campaign
400
514 image_parameter_invalid
No image parameter was provided or the image parameter was invalid
400
515 loyalty_rule_action_invalid
The loyalty_rule_action you provided is invalid
400
516 business_group_not_found
No record has been found for that business_group_id or business_group_owner_code
400
517 front_api_error
Services API failed to return data
400
518 missing_header
A header is missing and must be supplied
400
519 xml_post_expected
This API call expects a XML POST payload (text/xml).
400
520 product_not_found
No product was found
404
521 google_api_exception
Received an API exception from Google
400
522 aws_api_exception
Received an API exception from AWS
400
522 barcode_format_invalid
MobilePass barcode format is invalid
400
523 business_already_exists
There is already a business using that owner_code.
400
524 parameter_combination_invalid
The combination of parameters is invalid.
400
525 vouchers_json_type_unrecognised
The voucher_json is missing or unrecognised.
400